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Please Help - Problems With Wireless Belkin Router And Virgin Media
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Old 16-01-2008, 15:00   #1
raq19
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Please Help - Problems With Wireless Belkin Router And Virgin Media

Hi,

Up the wall with a problem installing a wireless router in our home.

We are with virgin media broadband.

We have 2 desktop pc's and a laptop.

I bought a belkin router set which included a wireless USB adapter.

The model number is F5D9230UK4A

It is a G+ Mimo.


I replace our old router with this wireless one, and called the network HOME D.

The network could be found from all pc's.

Connected the modem to the router... the main desktop to the router.. and the power cable to the socket. everything hooked up.

The network could be found with an excellent signal strength and we can connect to the network on all pc's/laptops.

BUT

we can't connect to the internet??? I dont understand why.

The pc's are using XP home edition and the laptop is on vista.

When i go on the network and shairng centre on the laptop it shows that it is connected to the network but that the internet is disconnected.

Why is the internet disconnecteD?

help please anyone. thanks

rachael
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Old 17-01-2008, 09:27   #2
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Re: Please Help - Problems With Wireless Belkin Router And Virgin Media

Is it possible to have the routers firewall security setting too high?
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Old 17-01-2008, 09:30   #3
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Re: Please Help - Problems With Wireless Belkin Router And Virgin Media

Have you reset the modem? Double checked the modem is in the WAN/Internet port on the router?
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Old 17-01-2008, 10:16   #4
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Re: Please Help - Problems With Wireless Belkin Router And Virgin Media

Quote:
Originally Posted by raq19 View Post
Hi,

Up the wall with a problem installing a wireless router in our home.

We are with virgin media broadband.

We have 2 desktop pc's and a laptop.

I bought a belkin router set which included a wireless USB adapter.

The model number is F5D9230UK4A

It is a G+ Mimo.


I replace our old router with this wireless one, and called the network HOME D.

The network could be found from all pc's.

Connected the modem to the router... the main desktop to the router.. and the power cable to the socket. everything hooked up.

The network could be found with an excellent signal strength and we can connect to the network on all pc's/laptops.

BUT

we can't connect to the internet??? I dont understand why.

The pc's are using XP home edition and the laptop is on vista.

When i go on the network and shairng centre on the laptop it shows that it is connected to the network but that the internet is disconnected.

Why is the internet disconnecteD?

help please anyone. thanks

rachael
that being the case the problem is on your WAN side wireless router, no need to worry about the LAN side PCs or their apps.

the VM system doesnt know the new MAC of the router , so just temp clone that new wireless routers MAC into the master PC's network card, temp wire the net as a direct connection
VM-CM<===>master-PC.

power cycle the kit, and once you get a working web connection with that cloned belkin MAC.

you can then reset the pc's NC back to its default, put the wireless router back in the chain, and the VM system will know the new MAC and just work if you have done it right.

temp cloning the new kits MAC into the PC to get it registered on the VM system is the better option, as then the VM system will always know it.

some people do the lazy way, and just permanently clone an already known MAC off their master PC, but if you ever need to factory reset the router then you also need to remember the working registered MAC and re-enter it every time.
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