New Hub

roystheboy · 15-01-2011, 12:20

Hello I rang Virgin up today to upgrade my broadband O.K. they have done it for me up to XL package and they are going to send me a new hub router that they have got,what I want to know is I have my P.C. upstairs connected to my Cable Modem with a few wires runinig down the bedroom wall,when I get this new Hub router could I connect this Hub downstairs and and use my P.C. upstairs wirelessly also use laptops wich my grandchildren got hope so then I can get rid of a few wires in the bedroom thanks take care best regards

Kymmy · 15-01-2011, 12:27

Yes the new hub is a wifi enable router.. which means that you can not only connect the devices wirelessly but you also will have 4 ethernet ports if you want to connect the devices by ethernet cable

roystheboy · 15-01-2011, 13:39

I would need a dongle connected to my P.C. to pick up the signal from the new hub will I ,thanks again take care

Kymmy · 15-01-2011, 13:41

Either a dongle or a wifi PCI/e card..

I think with the new hub you might get a USB dongle free but probably some staff member will confirm

In the mean time though the ethernet wire you already have will suffice until you get the wifi setup

Peter_ · 15-01-2011, 13:52

The Superhub will need to stay upstairs if that is where your incoming broadband connection is unless you have another connection downstairs.

If you have upgraded to 20Mb XL you will receive a Superhub only as only XXL and XXXL get a dongle.

So you have the choice of purchasing one from ourselves for £30 which will come with full technical support and a 2 year warranty or you can purchase one from any reputable stockist but we do not support 3rd part equipment.

roystheboy · 15-01-2011, 14:52

Yes I want one of those how would I go about geting one cheers thanks again ,and how would I know if I am geting 20Mb its all the same to me thanks guts take care best regards

Dai · 15-01-2011, 15:44

Just thinking about the wireless dongle suggested in another of Roy's threads, which I believe is only wireless G.

Can anyone confirm if the new hub is N speed as a different dongle would then be appropriate.

roystheboy · 15-01-2011, 15:55

hi yes this is a different thread because i have upgraded to one of these Virgin hubs I need one of these dongles from Virgin because I dont know if the netgear dongle will work properly,anybody want to buy a Netgear router hardly used cheers guys take care best regards

Peter_ · 15-01-2011, 17:04

Quote:

Originally Posted by roystheboy

Yes I want one of those how would I go about geting one cheers thanks again ,and how would I know if I am geting 20Mb its all the same to me thanks guts take care best regards

If you want a Virginmedia supplied dongle you need to call Customer services on 150 from a Virginmedia phone line or 0845 454 1111 from any other phone.

roystheboy · 15-01-2011, 18:31

Yes I will I need one ,but the speed I got now is still under 10Mb they said they would upgrade it to 20Mb when will that hapen cheers take care

---------- Post added at 18:31 ---------- Previous post was at 18:03 ----------

Hi I just rang customer service to buy one of these dongles and he said there was one in the box with the hub cant fault that hope he is right cheers take care

Peter_ · 15-01-2011, 19:20

Quote:

Originally Posted by roystheboy

Hi I just rang customer service to buy one of these dongles and he said there was one in the box with the hub cant fault that hope he is right cheers take care

I would not hold my breath on that but do let us know if it arrives.

---------- Post added at 19:20 ---------- Previous post was at 19:18 ----------

Quote:

Originally Posted by DaiNasty

Just thinking about the wireless dongle suggested in another of Roy's threads, which I believe is only wireless G.

Can anyone confirm if the new hub is N speed as a different dongle would then be appropriate.

Both hubs are N rated and so is the dongle.

Dai · 15-01-2011, 23:24

Quote:

Originally Posted by Masque

Both hubs are N rated and so is the dongle.

Cheers. I was concerned that Roy didn't go ahead and buy the dongle we discussed in a different thread as he might have ended up stuck at G speed.

roystheboy · 15-01-2011, 23:30

Hi guys what does that mean G speed ,I am more concernd about my speed it should be 20Mb now so they said ,and I couldnt believe it when he said it was in the box lets hope so cheers take care

Dai · 16-01-2011, 07:57

The G thing is related to wireless speeds Roy. As wireless developed it gradually got faster as the technology matured.
Early wireless devices used Wireless B which was limited to 11Mb/sec. Later devices on Wireless G were capable of 54Mb/sec.
The latest development is Wireless N. This is faster still and also seems to give better range.

It's important to have a wireless dongle or card for your pc which will match the hub/router speed to get best performance.

roystheboy · 16-01-2011, 09:30

Hi sounds good to me cant wait to get it now ,there will be a lot of wires going from the bedroom when I get this hub working downstairs cheers take care best regards

---------- Post added at 09:30 ---------- Previous post was at 09:29 ----------

how can I find out if they have uped my speed to 20Mb thanks again