18-07-2017, 21:20
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#1
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Inactive
Join Date: Dec 2004
Posts: 40
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Owing money
can anyone give me any advice please, 7 years ago i was moving to the other side of the country, phoned virgin and told them that i need to stop my services till i moved into my new house, as i was going to be living with parents for 3 months, they said i could not do this and would have to continue paying monthly bill even though i was not using it, so in the end i just cancelled direct debit left boxes there and moved, have never heard anything from them, but where i am living now i can't get above 4 meg broadband and virgin is in the area, would they remember or expect me to pay arrears and for old boxes, thanks for any help
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18-07-2017, 21:28
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#2
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Cable Guru
Join Date: Jun 2004
Location: Scotland
Age: 41
Services: Virgin Media Gig1 RFOG, TV360, Stream, GoFibre 1Gb
Posts: 1,049
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Re: owing money
Possibly, you would be credit checked when you signed up and that could tie you to other accounts you had with VM.
__________________
Access Network Innovation @ Liberty Global/Virgin Media
All comments are my own opinion and not a direct expression of LG/VM.
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20-07-2017, 18:50
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#3
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cf.mega poster
Join Date: Nov 2008
Location: At My Desk
Services: Virgin Media V6 XL TV - 1Gb Broadband
Posts: 3,009
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Re: owing money
If you still owe money to Virgin they will know as it will show on your credit check
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20-07-2017, 19:14
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#4
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Haggis Hunting
Join Date: Mar 2010
Location: Over there
Posts: 1,096
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Re: owing money
Quote:
Originally Posted by broadbandking
If you still owe money to Virgin they will know as it will show on your credit check
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Depends if he was ever taken to court over it or acknowledged the debt (which he says he hasn't), if not then it drops off your credit file after 6 years.
If Virgin still has a note of it on their systems they wouldn't be able to chase the debt anymore but they still might refuse service or ask for a deposit up front.
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20-07-2017, 21:45
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#5
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cf.addict
Join Date: Jun 2003
Posts: 230
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Re: Owing money
Run a credit check on Experian
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20-07-2017, 23:07
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#6
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Cable Guru
Join Date: Jun 2004
Location: Scotland
Age: 41
Services: Virgin Media Gig1 RFOG, TV360, Stream, GoFibre 1Gb
Posts: 1,049
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Re: Owing money
As kabaal says, it might not be on your credit file but VM could still refuse service. I have to say that if the debt was with NTL, especially in one of their old former cable and wireless areas before the billing migration then there is a good chance that there is no record. You wont know unless you sign up and you will find out pretty quickly
__________________
Access Network Innovation @ Liberty Global/Virgin Media
All comments are my own opinion and not a direct expression of LG/VM.
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21-07-2017, 13:19
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#7
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cf.addict
Join Date: Jan 2004
Posts: 183
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Re: Owing money
Had been with VM since 1994-2000, and again 2006-2016 - paid them about £6000 for that second time.
I disconnected after yet another round of price increases and returned all their equipment. Then after a month changed my mind. They traced back a small debt from 17 years ago (when they were Telewest). £53 or something my ex had run up in 2000 (her house, my name on the contract a dodgy tactic they play there). Won't chase it up (they can't anyway) and will be happy to provide a new service take my money service if I pay the £53. Not happening!
Completely ignoring the £6000 they made after that old debt was created, they have since cost themselves another £800 in lost revenue (and counting!) over a small debt they cannot collect.
The bean counters at VM are geniuses!
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