Virgin Media 70, 150 & 200 Mb Upgrades - Page 55

General Maximus · 23-11-2015, 20:12

yeah, I know we all love to criticise VM and other isps over here but I think the one thing we take for granted is the absence of usage caps. I have got an english friend who married an American woman last year and moved back over to the US with her and he hates his internet connection. He is one of these guys that plays games for a living, does live streams and stuff and gets paid for it. With the amount of traffic he generates, game patches/updates and everything else, he has to be really really careful that he doesn't exceed his limit every month because if he does he gets charged stupid prices per 10gb.

I love the idea of fibre but any limits need to be proportional to the bandwidth. Luckily when stm was still in place VM imho were very reasonable with the hourly thresholds on the downstream.

Kushan · 23-11-2015, 20:29

Quote:

Originally Posted by General Maximus

yeah, I know we all love to criticise VM and other isps over here but I think the one thing we take for granted is the absence of usage caps. I have got an english friend who married an American woman last year and moved back over to the US with her and he hates his internet connection. He is one of these guys that plays games for a living, does live streams and stuff and gets paid for it. With the amount of traffic he generates, game patches/updates and everything else, he has to be really really careful that he doesn't exceed his limit every month because if he does he gets charged stupid prices per 10gb.

I love the idea of fibre but any limits need to be proportional to the bandwidth. Luckily when stm was still in place VM imho were very reasonable with the hourly thresholds on the downstream.

I detest hard usage caps, STM is much more preferable to those. If Virgin does ever bring usage limits back, if it's not STM like I will likely be leaving.

qasdfdsaq · 23-11-2015, 21:03

Quote:

Originally Posted by Ignitionnet

Don't really need that. The SH3 can deliver 216Mb/s of upload to a segment, so 50Mb uploads shouldn't be too onerous even if not using all 8 channels.

A bit of work to be done first, of course.

Not onerous for the Superhub3 perhaps but that doesn't mean it's not onerous for VM's network. Assuming the current 200:12 ratio we'd still be looking at close to 1000 down before getting 50 up. And my phone should be doing 100Mbps up within the next year.

Kushan · 23-11-2015, 21:28

Quote:

Originally Posted by qasdfdsaq

Not onerous for the Superhub3 perhaps but that doesn't mean it's not onerous for VM's network. Assuming the current 200:12 ratio we'd still be looking at close to 1000 down before getting 50 up. And my phone should be doing 100Mbps up within the next year.

How long could you use 100Mbps up before obliterating your data cap, though?

24-11-2015, 02:10

Quote:

Originally Posted by Superblade7

My speed boost originally said by end of Nov 2015, then Dec 2015 and logged in today and it's now Mar 2016!

Might as well just use the usual VM tag line, your broadband speed boost is coming soon

Same here. With this much slippage it doesn't inspire confidence in VMs ability to plan for these upgrades. If the date isn't certain, don't announce it.

Stephen · 24-11-2015, 02:52

It does state in the small print stuff and already mentioned on here that dates can change.

My upgrade happened already. So they are actually working on it.

qasdfdsaq · 24-11-2015, 14:59

Quote:

Originally Posted by Kushan

How long could you use 100Mbps up before obliterating your data cap, though?

Dunno, I've got a 5GB data cap and barely use 20% most months, hence I didn't go for the 50GB they offered me.

24-11-2015, 20:50

Quote:

Originally Posted by Stephen

It does state in the small print stuff and already mentioned on here that dates can change.

My upgrade happened already. So they are actually working on it.

Obviously dates can change, nothing is set in concrete. Announcing the end of November at the beginning of November seems fairly certain, they must have thought that the network was almost ready. Slippage to the end of December, ok.. as you say, dates can change. Further slippage to the end of March? no, that smacks of incompetence. If there was a problem that could lead to a 4 month delay, the November date should not have been announced.

Kushan · 25-11-2015, 10:45

Quote:

Originally Posted by qasdfdsaq

Dunno, I've got a 5GB data cap and barely use 20% most months, hence I didn't go for the 50GB they offered me.

10mins would kill your 5GB then.

It really doesn't matter how fast your phone is with such paltry data caps. Would be nice if data caps increased on mobile but it seems as though that's never going to happen.

qasdfdsaq · 25-11-2015, 19:50

Quote:

Originally Posted by Kushan

10mins would kill your 5GB then.

It really doesn't matter how fast your phone is with such paltry data caps. Would be nice if data caps increased on mobile but it seems as though that's never going to happen.

I disagree.

I needed to download a 2GB game update while out in town last month. I had the choice of 10Mbps free WiFi or 80Mbps over 4G, given the choice of waiting an hour in a WiFi zone or finishing the download on the bus, the latter was infinitely preferable.

Not to mention EE are handing out free SIMs that give you 100GB of free data a month. Even when I had to download a 4GB Windows ISO over 4G, my 5GB allowance is plenty.

beardsley · 26-11-2015, 16:42

I have just phoned retentions to negotiate. They offered me an imediate upgrade from 152MB to 200MB and a £10/month price drop. All well and good, but as I still have a SH1, they wanted to charge £20 to deliver a SH2ac. If sky can deliver for around £5, why do Virgin feel the need to change £20.

I said thank ou to the £10/month price drop, but said that I would wait for the automatic speed increase. I assume that the SH1 will be replaced for free then?

If not, I will take it out of modem mode and back into router mode and report a fault when it crashes several time per day.

BenMcr · 27-11-2015, 09:20

Quote:

Originally Posted by beardsley

I assume that the SH1 will be replaced for free then?

It'll cost £5.99 when you get offered the speed boost.

beardsley · 27-11-2015, 09:39

Quote:

Originally Posted by BenMcr

It'll cost £5.99 when you get offered the speed boost.

Better £5.99 than £20

I wonder why the different postage charges?

buckleb · 27-11-2015, 16:12

My neighbour has just had their 200mb cable installed, while my upgrade to 200mb has been pushed back to March 2016. Obviously the delay isn't purely technical, as my neighbour now has it, so what could it be?

Ignitionnet · 27-11-2015, 18:59

Quote:

Originally Posted by buckleb

My neighbour has just had their 200mb cable installed, while my upgrade to 200mb has been pushed back to March 2016. Obviously the delay isn't purely technical, as my neighbour now has it, so what could it be?

Technical. The local network isn't really ready but the sales guys insist on selling the same tiers nationwide.