Belkin Router dropping connection

[stumbelina]

Hi - This may get a little long winded. Sorry.

My setup:

NTL:200 Modem.
Belkin Wireless G router - F5D7230.
Laptop running Ubuntu and WinXP.
Ex NTL on 4mb broadband.

My infuriating problem:

I have had this running fine for nearly a year, but a few weeks ago - when the traffic shaping news hit - I had major speed problems, pings in the high hundreds and sub-dial up speeds. This was solved by Virgin moving me over to a different UBR. From that point on I have had Router Issues.

Any spike in network activity (downloading a pdf, opening a bunch of tabs at once on opening firefox, a good torrent seeder or trying to send a large email attachment) means my router drops the connection. The power light stays on, but everything else dies. Power cycling it brings it back. The modem remains unaffected. It is not overheating and it behaves the same under Ubuntu or Windows. The weird thing is that is seems worse at peak times. It can be ok all day, then at 7pm get very twitchy and start dropping every few minutes. Installing the latest firmware made no difference.

So, does this sound familiar to anyone? If I have to give up and buy a new one what do people recommend for cheap?

[Ben B]

Originally Posted by stumbelina

Hi - This may get a little long winded. Sorry.

My setup:

NTL:200 Modem.
Belkin Wireless G router - F5D7230.
Laptop running Ubuntu and WinXP.
Ex NTL on 4mb broadband.

My infuriating problem:

I have had this running fine for nearly a year, but a few weeks ago - when the traffic shaping news hit - I had major speed problems, pings in the high hundreds and sub-dial up speeds. This was solved by Virgin moving me over to a different UBR. From that point on I have had Router Issues.

Any spike in network activity (downloading a pdf, opening a bunch of tabs at once on opening firefox, a good torrent seeder or trying to send a large email attachment) means my router drops the connection. The power light stays on, but everything else dies. Power cycling it brings it back. The modem remains unaffected. It is not overheating and it behaves the same under Ubuntu or Windows. The weird thing is that is seems worse at peak times. It can be ok all day, then at 7pm get very twitchy and start dropping every few minutes. Installing the latest firmware made no difference.

So, does this sound familiar to anyone? If I have to give up and buy a new one what do people recommend for cheap?

I have the same router and at certain times my router will just loose signal and to get it back I have to restart it. it has been like this for the same period of time as you but i sorted it by going to http://192.168.2.1 in my web browser, restored factory settings and then re set it up using the router software disc on my wired computer. since then it hasn't happened. i use channel 9 if that helps as well

[Chapo]

Give the lovely people at Belkin a ring (it's even freephone). They will send you a brand spanking new one out. Had this happen just before xmas and they were on the ball and sent a replacement out within 2 days!

I know i'll buy Belkin again.

Telephone number is 00-800-223-55-460.

[DocDutch]

chapo

your info is wrong there mate, the belkin number isnt freephone anymore, its a local rate number now

[Chapo]

Originally Posted by DocDutch

chapo

your info is wrong there mate, the belkin number isnt freephone anymore, its a local rate number now

Sorry DOC, was when I rang. Still a good service from them though.

[stumbelina]

Ta, I shall give this a go tomorrow morning - um, not that it will be open on a saturday...

[rlue]

I imagine you've got this problem all squared away by now; for the sake of anyone who's still having this problem, here's what tech support had me do:

1) Update to the latest version of the firmware.

2) Go to http://192.168.2.1/ (that's the router's homepage).

3) Click on "Channel and SSID" in the left menu bar (or "SSID" in the "Features" table).

4) Change your wireless channel (arbitrarily, methinks--I was reassigned to 6).

5) Change your wireless mode to 54G-Only.

6) Disable Protected Mode and Turbo Mode.

That's all! I've been fine since then, but it's hard to tell when a problem like this has really gone away.

--R.

[Church Mouse]

Hi rlue

Your information is useful, thankyou, but do you do the six stages you describe on the wired desktop or on the wireless laptop, or both?

Thanks

Church Mouse

[Polevik]

all lights go off and only power light remains on!!! I would call belkin and they will replace it