Catch up - Page 3

OLD BOY · 04-04-2017, 15:59

Quote:

Originally Posted by Mad Max

How can that be true, OB, when Virgin have acknowledge that their is indeed a problem with the catch up service, i'm sure some people on here are having problems with it and they have a V6!

But that was a temporary technical glitch. With the old box, it had been slowing down markedly over the last couple of years and the BBC I-player was virtually unusable. The V6 is like a breath of fresh air and restores their position as a leading TV provider (shame about the content).

Gavin-D · 13-04-2017, 17:22

On Demand, TiVO Apps, Interactive & catch up has crashed again

Mad Max · 13-04-2017, 19:54

Quote:

Originally Posted by Gavin-D

On Demand, TiVO Apps, Interactive & catch up has crashed again

Is that only on the old TiVo mate?

denphone · 13-04-2017, 20:00

Quote:

Originally Posted by Mad Max

Is that only on the old TiVo mate?

No its on both MM.

Mad Max · 13-04-2017, 20:45

Quote:

Originally Posted by OLD BOY

But that was a temporary technical glitch. With the old box, it had been slowing down markedly over the last couple of years and the BBC I-player was virtually unusable. The V6 is like a breath of fresh air and restores their position as a leading TV provider (shame about the content).

Doesn't look as though it's just confined to the old TiVo, OB, seems to be affecting both, the air not so fresh now......

---------- Post added at 20:45 ---------- Previous post was at 20:44 ----------

Quote:

Originally Posted by denphone

No its on both MM.

see above ^ ^

denphone · 13-04-2017, 20:57

One should not come to knee jerk conclusions based on not much to be perfectly honest.

Mad Max · 13-04-2017, 21:06

Quote:

Originally Posted by denphone

One should not come to knee jerk conclusions based on not much to be perfectly honest.

Quote:

On Demand, TiVO Apps, Interactive & catch up has crashed again

I wouldn't say that the above was " not much", as you put it, Den.....

denphone · 13-04-2017, 21:16

Quote:

Originally Posted by Mad Max

I wouldn't say that the above was " not much", as you put it, Den.....

Its very much a slight short term problem which will get sorted out very quickly and is certainly not representative of the V6 IMO as my unbiased opinion is its a very good box which has run beautifully since we had our 2 installed.

spiderplant · 13-04-2017, 21:31

Do some of you still have a problem? It was reported to be fixed at about 6pm

denphone · 13-04-2017, 21:32

Quote:

Originally Posted by spiderplant

Do some of you still have a problem? It was reported to be fixed at about 6pm

Mine are fine now SP.

gus0898uk · 14-04-2017, 21:36

I am on the PC now because Catch Up is not available again for me and my Tivo. We only use Catch up rather than recordings and it seems most nights it is not available, please try later.
I switch off at the mains then go to settings/connect to VM services and wait until it completes, then when I go to catch Up, Not Available!!!!!
We have lost confidence in the Tivo box but it will cost us too much to change to the V6.

spiderplant · 14-04-2017, 21:39

Quote:

Originally Posted by gus0898uk

I switch off at the mains then go to settings/connect to VM services and wait until it completes, then when I go to catch Up, Not Available!!!!!

Do you get an error code on the end of the message?

OLD BOY · 15-04-2017, 01:12

Quote:

Originally Posted by gus0898uk

I am on the PC now because Catch Up is not available again for me and my Tivo. We only use Catch up rather than recordings and it seems most nights it is not available, please try later.
I switch off at the mains then go to settings/connect to VM services and wait until it completes, then when I go to catch Up, Not Available!!!!!
We have lost confidence in the Tivo box but it will cost us too much to change to the V6.

Have you contacted Customer Services?

gus0898uk · 15-04-2017, 09:10

No error code just Catch up not available try again later 319
Not contacted CS yet but I will be doing so if things do not improve.
Last night I tried to watch the taxi prog, the Knowledge, this kept coming up 319 but not error, I tried going through the Days, Channels and Search functions but after putting the pin code in, up came the not available.
Last night I switched off at the mains until this morning, the wife wants to watch Broadchurch and Victoria Wood tonight, these are both available this morning but the Knowledge is not.
In the past I have had Error C501 a lot.
Thanks for all of your help.

Chad · 15-04-2017, 10:13

Quote:

Originally Posted by gus0898uk

No error code just Catch up not available try again later 319
Not contacted CS yet but I will be doing so if things do not improve.
Last night I tried to watch the taxi prog, the Knowledge, this kept coming up 319 but not error, I tried going through the Days, Channels and Search functions but after putting the pin code in, up came the not available.
Last night I switched off at the mains until this morning, the wife wants to watch Broadchurch and Victoria Wood tonight, these are both available this morning but the Knowledge is not.
In the past I have had Error C501 a lot.
Thanks for all of your help.

Catch up and on demand not been working on my parents TiVo since yesterday morning. No error code like yours. Search facility not working either. If you scroll back through the EPG a few days it gets stuck. You have to switch it on and off. Parents live in EH51 post code area.