Problem checking web mail
07-03-2017, 10:20
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#1
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cf.mega poster
Join Date: Jul 2004
Location: Winnersh UK
Services: LL Phone, TiVo, M+ VM mobile, BBand 150M tier Superhub, TIVO 500 M+
Posts: 2,116
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Problem checking web mail
Is there a problem with the VM home page as I cannot log in to VM web mail.
I can get to other web pages such as BBC etcetera.
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07-03-2017, 10:24
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#2
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Inactive
Join Date: Jan 2006
Location: Teesside
Services: vivid 200. 3 tivos with all main channels.
Posts: 131
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Re: Problem checking web mail
seems to be routing issues to myvirginmedia.com , webmail, pop, etc atm.
timesout at leeds.
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07-03-2017, 10:25
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#3
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cf.geek
Join Date: Jul 2010
Location: Newcastle
Posts: 785
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Re: Problem checking web mail
Looks like a routing issue.
Can access it from work, but not from my Virgin connection
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07-03-2017, 10:26
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#4
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Inactive
Join Date: Jan 2006
Location: Teesside
Services: vivid 200. 3 tivos with all main channels.
Posts: 131
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Re: Problem checking web mail
its back live on both my non-vm connection and vm now.
edit: down again on vm, still live on my adsl connection.
Last edited by philipp; 07-03-2017 at 10:46.
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07-03-2017, 15:30
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#5
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cf.mega poster
Join Date: Jul 2004
Location: Winnersh UK
Services: LL Phone, TiVo, M+ VM mobile, BBand 150M tier Superhub, TIVO 500 M+
Posts: 2,116
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Re: Problem checking web mail
Quote:
Originally Posted by philipp
seems to be routing issues to myvirginmedia.com , webmail, pop, etc atm.
timesout at Leeds.
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I am in the Thames Valley.
All seems ok now 14:30.
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07-03-2017, 16:55
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#6
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Still alive and fighting
Join Date: Jun 2007
Location: In the land of beyond and beyond.
Services: XL BB, 3 360 boxes , XL TV.
Posts: 56,317
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Re: Problem checking web mail
There has been problems for quite a few months now and they still have not sorted it out.
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“The only lesson you can learn from history is that it repeats itself”
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19-03-2017, 13:44
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#7
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cf.addict
Join Date: Mar 2007
Location: staffordshire
Services: virgin tv phone and broadband
giff gaff mobile
Posts: 280
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Re: Problem checking web mail
webmail is still playing up for us it really is poor for a communications company to not get the basics of webmail sorted after months of waiting.
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19-03-2017, 16:17
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#8
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cf.mega poster
Join Date: Mar 2012
Posts: 4,096
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Re: Problem checking web mail
Their email platform is a complete and utter joke, total disaster from VM!
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19-03-2017, 17:25
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#9
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Annette stevenson
Join Date: Jan 2006
Location: Farnborough hants UK
Age: 76
Services: Broadband 200mg digital tv .XL Tv package : Phone . win 10 win XP (Favourite)
Posts: 257
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Re: Problem checking web mail
GU14 Farnborough
Getting some Webmail from Virgin many though hours late . 2 urgent ones posted 1530
as yet not appeared (1725)
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20-03-2017, 16:32
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#10
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MVP
Join Date: Nov 2003
Location: Newark, Nottingham, UK
Age: 37
Posts: 85
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Re: Problem checking web mail
Web mails Down here.
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20-03-2017, 18:31
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#11
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Dr Pepper Addict
Cable Forum Team
Join Date: Oct 2003
Location: Nottingham
Age: 61
Services: Flextel SIP : Sky Mobile : Sky Q TV : VM BB (1000 Mbps) : Aquiss FTTP (330 Mbps)
Posts: 27,796
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Re: Problem checking web mail
Quote:
Originally Posted by Mad Max
Their email platform is a complete and utter joke, total disaster from VM!
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Given this is the first time I've had any issue with webmail for as long as I can remember, I think thats a bit of an OTT statement.
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Baby, I was born this way.
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20-03-2017, 18:34
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#12
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Still alive and fighting
Join Date: Jun 2007
Location: In the land of beyond and beyond.
Services: XL BB, 3 360 boxes , XL TV.
Posts: 56,317
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Re: Problem checking web mail
Quote:
Originally Posted by Paul M
Given this is the first time I've had any issue with webmail for as long as I can remember, I think thats a bit of an OTT statement.
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Quite correct but in the past few weeks there have certainly been intermittent problems logging in.
__________________
“The only lesson you can learn from history is that it repeats itself”
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20-03-2017, 18:35
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#13
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Dr Pepper Addict
Cable Forum Team
Join Date: Oct 2003
Location: Nottingham
Age: 61
Services: Flextel SIP : Sky Mobile : Sky Q TV : VM BB (1000 Mbps) : Aquiss FTTP (330 Mbps)
Posts: 27,796
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Re: Problem checking web mail
My status page show the issue ;
Quote:
* We know of 1 issue in your area
Virgin Media Mail is having trouble sending and receiving emails at the moment, so there might be a bit of a delay.
Fix estimate : 21 March 13:05
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Baby, I was born this way.
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20-03-2017, 18:38
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#14
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Still alive and fighting
Join Date: Jun 2007
Location: In the land of beyond and beyond.
Services: XL BB, 3 360 boxes , XL TV.
Posts: 56,317
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Re: Problem checking web mail
Exactly the same message we have as well on our status page.
__________________
“The only lesson you can learn from history is that it repeats itself”
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20-03-2017, 18:46
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#15
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Dr Pepper Addict
Cable Forum Team
Join Date: Oct 2003
Location: Nottingham
Age: 61
Services: Flextel SIP : Sky Mobile : Sky Q TV : VM BB (1000 Mbps) : Aquiss FTTP (330 Mbps)
Posts: 27,796
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Re: Problem checking web mail
So there is an issue (first I've known for years), they know about it, and are working on fixing it. Problems sometimes happen, no biggie.
If e-mail is that important to someone then they should probably just run their own e-mail system, not rely on an ISP (it also allows you not to be dependant on any one ISP). I've been running my own server for many years, it costs me a few $ per a year for a dedicated VPS.
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Baby, I was born this way.
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