All hub3 users affected by confirmed latency issue
03-02-2017, 21:41
|
#46
|
cf.mega poster
Join Date: Jul 2008
Location: Coventry
Services: Vodafone/City Fibre Gigafast 900
Posts: 1,781
|
Re: All hub3 users affected by confirmed latency issue
Quote:
Originally Posted by Synthetic
Yeah, the jitter isn't brilliant to be honest, not sure if that's down to the SH3 or just VM's network
|
Your bit of network probably.
__________________
Join Date: Jul 2008
Location: Coventry
Services: FACTCO/CityFibre 1GB FTTP; Asus GT-AX11000 +3 iMesh nodes; Humax 2Tb TV boxes x2; Synology DS920+ used as Plex server
|
|
|
06-02-2017, 11:56
|
#47
|
FORMER Virgin Media Staff
Join Date: Dec 2010
Location: Warrington
Posts: 4,737
|
Re: All hub3 users affected by confirmed latency issue
Quote:
Originally Posted by Travelstar
The silence on this issue is deafening. I can definitely see the problem myself so surprised there as been so few recent public announcements on the issue. Maybe Intel really have dropped the ball here?
|
I think the issue is overblown and most people won't notice any actual problems day to day. That's why you're not hearing about it.
|
|
|
21-02-2017, 18:04
|
#48
|
cf.geek
Join Date: Nov 2011
Location: United Kingdom
Services: YouFibre | Lebara Sim x 2| Plex
Posts: 883
|
Re: All hub3 users affected by confirmed latency issue
Here is an official ARRIS statement to this ongoing issue:
"Thank you for your ongoing feedback; your input has been valuable in helping characterize the impact of the issue. As you know, a beta patch was previously distributed in the field for testing (Just for usa) and to address the ping issue. Some of you have already received that. Going forward, this patch will be bundled with the TCP/UDP patch for a combined update and official code release. As you would expect, the TCP/UDP issue has been more challenging to develop a patch for. The good news is that Intel has now developed and issued a proposed firmware fix for the TCP/UDP issue; ARRIS is testing the latest firmware update and will roll it out to service providers as soon as testing is complete. "
|
|
|
21-02-2017, 18:12
|
#49
|
CF Resident Dog
Join Date: Mar 2005
Posts: 14,307
|
Re: All hub3 users affected by confirmed latency issue
Quote:
Originally Posted by Martin_D
Here is an official ARRIS statement to this ongoing issue:
"Thank you for your ongoing feedback; your input has been valuable in helping characterize the impact of the issue. As you know, a beta patch was previously distributed in the field for testing (Just for usa) and to address the ping issue. Some of you have already received that. Going forward, this patch will be bundled with the TCP/UDP patch for a combined update and official code release. As you would expect, the TCP/UDP issue has been more challenging to develop a patch for. The good news is that Intel has now developed and issued a proposed firmware fix for the TCP/UDP issue; ARRIS is testing the latest firmware update and will roll it out to service providers as soon as testing is complete. "
|
Is this the reason we're seeing a huge amount of yellow on hour TBB monitors?
__________________
PSN: Snoopzster
|
|
|
21-02-2017, 23:02
|
#50
|
Dr Pepper Addict
Cable Forum Team
Join Date: Oct 2003
Location: Nottingham
Age: 61
Services: Flextel SIP : Sky Mobile : Sky Q TV : VM BB (1000 Mbps) : Aquiss FTTP (330 Mbps)
Posts: 27,790
|
Re: All hub3 users affected by confirmed latency issue
I assume so, mines the same, not that I ever really notice any actual effect.
__________________
Baby, I was born this way.
|
|
|
21-02-2017, 23:19
|
#51
|
CF Resident Dog
Join Date: Mar 2005
Posts: 14,307
|
Re: All hub3 users affected by confirmed latency issue
It doesn't seem to affect my connection either.
__________________
PSN: Snoopzster
|
|
|
22-02-2017, 07:51
|
#52
|
cf.geek
Join Date: Jul 2010
Location: Newcastle
Posts: 785
|
Re: All hub3 users affected by confirmed latency issue
Same. TBB graph looks awful but my actual ping is about 14ms to bbc etc so i'm in no rush for this to be rolled out.
|
|
|
22-02-2017, 08:51
|
#53
|
cf.member
Join Date: Feb 2016
Posts: 94
|
Re: All hub3 users affected by confirmed latency issue
It affects VOIP traffic so I'm looking forward to this being rolled out. Personally I prefer low latency over speed. I'd happily take a half speed back age if I knew the latency was going to be low.
|
|
|
22-02-2017, 09:22
|
#54
|
cf.geek
Join Date: Jul 2010
Location: Newcastle
Posts: 785
|
Re: All hub3 users affected by confirmed latency issue
Quote:
Originally Posted by Travelstar
It affects VOIP traffic so I'm looking forward to this being rolled out. Personally I prefer low latency over speed. I'd happily take a half speed back age if I knew the latency was going to be low.
|
Fair enough, I use EE's wifi calling on mine and I've not noticed any issues on , but I suppose other VoIP services might need more "stable" low latency to function properly.
Hub in modem mode with an Asus 1200G+.
|
|
|
22-02-2017, 09:53
|
#55
|
cf.addict
Join Date: Nov 2016
Posts: 310
|
Re: All hub3 users affected by confirmed latency issue
I use VoIP as I don't have a landline, so just a Siemens Gigaset N300IP with DECT handsets.
I don't notice an issue at all, it's perfect.
|
|
|
22-02-2017, 12:44
|
#56
|
cf.addict
Join Date: Jan 2007
Location: Bristol, UK
Services: Freeview Play,
Virgin Media Gig1
Posts: 167
|
Re: All hub3 users affected by confirmed latency issue
It's quite difficult to identify that the issue is causing problems, so don't assume that you aren't affected. It took almost a year for people to identify the behaviour of the software that was causing the problem (well documented on DSLReports).
Every modem/router that uses the affected Intel chip suffers from the problem.
The problem results in some connections being held up. This means that a simple ping test or a test over a long period of time (like TBB graph) is unlikely to show it. But if you try going to a web site, and the DNS lookup for that request is held up, your site will take longer to load.
If you're playing a game and one of your packets is held up, your game might be interrupted at a key time.
|
|
|
22-02-2017, 13:55
|
#57
|
cf.addict
Join Date: Nov 2016
Posts: 310
|
Re: All hub3 users affected by confirmed latency issue
I get that every SH3 has this issue, I'm just saying I haven't noticed any symptoms, and that VoIP works fine.
|
|
|
23-02-2017, 09:51
|
#58
|
cf.addict
Join Date: Oct 2012
Services: Gig1 SH4-AX86U, Stream
Posts: 155
|
Re: All hub3 users affected by confirmed latency issue
Quote:
Originally Posted by rtho782
I get that every SH3 has this issue, I'm just saying I haven't noticed any symptoms, and that VoIP works fine.
|
VOIP despite what a lot of people think can handle jitter (hence the buffer). Obviously if it starts getting stupid and/or a lot of packet loss is present, then that changes things.
|
|
|
25-02-2017, 14:30
|
#59
|
cf.member
Join Date: Feb 2016
Posts: 94
|
Re: All hub3 users affected by confirmed latency issue
Quote:
Originally Posted by Gobble
VOIP despite what a lot of people think can handle jitter (hence the buffer). Obviously if it starts getting stupid and/or a lot of packet loss is present, then that changes things.
|
Packet loss is something that sadly I appear to often see. Therefore VOIP calls will appear choppy at times.
I have also noticed that downloads randomly fail, with often several attempts unable to complete the download. Added to which, streaming iPlayer, Netflix or Amazon sometimes also yields a failed stream which can be annoying, especially if you can't pick back up where you left off (very common with iPlayer).
All of the above are classic symptoms of packet loss.
FWIW, my power levels are again great (in the 1-2db range) and SNR above the levels where they cause problems (35.5-37.5db). Upstream is generally steady at 35db.
|
|
|
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
All times are GMT +1. The time now is 09:21.
|