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Been away for a week (moved to 200mb)
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Old 04-06-2017, 15:40   #1
Gavin78
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Been away for a week (moved to 200mb)

Bit of a suprise I've been away for just over a week and come back to 200mb BB seems VM are changing their packages again.

Although can't say I have had any info about it. I guess this means another price increase?
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Old 05-06-2017, 10:43   #2
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Re: Been away for a week (moved to 200mb)

what is your config? Is it a new 200mbit config for a new 170mbit tier or is it the current 200mbit tier with the 230mbit config?

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Old 05-06-2017, 20:34   #3
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Re: Been away for a week (moved to 200mb)

Think I am on the 230mb? noticed my down stream channels are now 24 as well


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Old 05-06-2017, 21:04   #4
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Re: Been away for a week (moved to 200mb)

yeah you are on the current 200mbit tier. It will be interesting to see if this is a free upgrade or if it has been pushed through by accident due to a clerical error.
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Old 05-06-2017, 21:07   #5
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Re: Been away for a week (moved to 200mb)

What were you on before?
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Old 05-06-2017, 21:33   #6
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Re: Been away for a week (moved to 200mb)

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Originally Posted by General Maximus View Post
yeah you are on the current 200mbit tier. It will be interesting to see if this is a free upgrade or if it has been pushed through by accident due to a clerical error.
Is that not actually the 200 tier that was the free upgrade from 152 or have I got it wrong?
I think the attached image shows the configuration of the current 200 service.
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Old 05-06-2017, 22:22   #7
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Re: Been away for a week (moved to 200mb)

I was on 152mb then I moved to 200mb when the hub3 was on trial. when my wife lost her job last year we were out of contract managed to get a deal dropped to 100mb BB and kept the existing package XL TV -Tivo and weekend calls.

Still in the contract but came back from holiday on saturday and noticed I was on 200mb.

However looking at the VM packages at the moment the lowest BB they offer atm is 100mb but on my package selection 200mb is part of it so I guess they moved me upto that?
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Old 07-06-2017, 19:23   #8
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Re: Been away for a week (moved to 200mb)

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Originally Posted by RobboEdin View Post
I think the attached image shows the configuration of the current 200 service.
that's not good, I get 10mbits more than you do
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Old 08-06-2017, 14:53   #9
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Re: Been away for a week (moved to 200mb)

I just got upgraded at around 11am today?

There was a VM van around this morning working at th cab, which I thought was just normal work but I was testing a PowerLine plug installation when I got a speedtest of 20mb upload.

So I checked my Hub 3.0 and get this:

Primary Downstream Service Flow
SFID 48556
Max Traffic Rate 345000000
Primary Upstream Service Flow
SFID 19603
Max Traffic Rate 22010000

I guess/hope it's a free upgrade as I never asked for this! I was on 200mb up until today.
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Old 08-06-2017, 15:04   #10
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Re: Been away for a week (moved to 200mb)

I have just checked mine and no change. I was getting quite excited for a second but I have a funny feeling I wouldn't get it anyway until I ring up for a shub3 which I ain't gonna do.
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Old 08-06-2017, 15:10   #11
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Re: Been away for a week (moved to 200mb)

Could it possibly be a trial? See if the network can cope? Be nice if it was a free upgrade.
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Old 08-06-2017, 15:21   #12
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Re: Been away for a week (moved to 200mb)

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Originally Posted by Jon22 View Post
Could it possibly be a trial? See if the network can cope? Be nice if it was a free upgrade.
No, as my profile shows me on 300meg too.

The thing is, it's counted as a package change as my bill has a 3p credit on (lol!) but because I was on Full House bundle it shown the speed as the fastest it can be when it was 200mb with no option to upgrade. Now out of the blue it upgrades without warning.
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Old 08-06-2017, 15:32   #13
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Re: Been away for a week (moved to 200mb)

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Originally Posted by Stop It View Post
No, as my profile shows me on 300meg too.

The thing is, it's counted as a package change as my bill has a 3p credit on (lol!) but because I was on Full House bundle it shown the speed as the fastest it can be when it was 200mb with no option to upgrade. Now out of the blue it upgrades without warning.
Ah, could be a change to what is supplied in the bundle then? Perhaps BenMcr may know better. Normally VM like to make sure everyone knows if there is going to be a speed upgrade (then delay it for a few months), don't usually do it on the quiet.
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Old 08-06-2017, 15:34   #14
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Re: Been away for a week (moved to 200mb)

I got excited when I logged into MyVm and seen a "Your speed boost is complete!" message. Except it was telling me I'd been boosted to 200Meg.

Which I've been on for like....a year or so now, if not longer.
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Old 08-06-2017, 16:55   #15
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Re: Been away for a week (moved to 200mb)

mine says the same
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