VM Hubs as WiFi hot spots
14-06-2017, 15:54
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#166
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cf.mega poster
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Re: VM Hubs as WiFi hot spots
Looked at the map for my area and at first the coverage seemed to be patchy and not in my road. When I zoomed in the map, more areas appeared, including my road. The map doesn't give the true picture.
Although I've only lived here a year, I haven't received the notification and can't find the option to switch it off, if I wanted to.
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14-06-2017, 15:59
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#167
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Virgin Media Staff
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Re: VM Hubs as WiFi hot spots
If you have a Hub 3.0 the option is in My Virgin Media > My Profile.
If you don't have a Hub 3.0 you won't see the option as your kit isn't part of Virgin Media WiFi.
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14-06-2017, 16:08
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#168
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Re: VM Hubs as WiFi hot spots
Quote:
Originally Posted by BenMcr
If you have a Hub 3.0 the option is in My Virgin Media > My Profile.
If you don't have a Hub 3.0 you won't see the option as your kit isn't part of Virgin Media WiFi.
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That explains it, I have a 2ac. Does that also mean I can't take advantage of the feature myself when out and about?
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14-06-2017, 16:09
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#169
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Virgin Media Staff
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Re: VM Hubs as WiFi hot spots
All Virgin Media broadband customers can use Virgin Media WiFi with a compatible device, irrespective of what kit they have and what state that kit is in (opt in or out, or modem mode).
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14-06-2017, 16:40
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#170
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Re: VM Hubs as WiFi hot spots
I thought you were only going to be able to use the VM hub part of the network if you allowed your own hub to be part of it. So I assumed that in theory if a 2ac can't be part of it, you can't use the full network availability. Also that it had to be a device with a VM mobile SIM. A VM BB account would get you access to the hotspots, but you needed a VM mobile SIM device to access via the hubs.
Quote:
There are more Hub 3.0s to come, and we’re continuing with a pilot of the Super Hub 2ac. We’re planning to complete the rollout of our service later this year.
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14-06-2017, 16:49
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#171
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Virgin Media Staff
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Re: VM Hubs as WiFi hot spots
Sorry but all of that is wrong.
There was a period during the Hub 3.0 pilot where opting out was going to stop you using Virgin Media WiFi, however that rule was dropped before the full rollout of the Hub 3.0 homespot service.
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14-06-2017, 18:37
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#172
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cf.mega poster
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Re: VM Hubs as WiFi hot spots
...so why would anyone want to have their hub broadcast a hotspot? There is no incentive to allow this as you still get access anyway.
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14-06-2017, 19:22
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#173
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Re: VM Hubs as WiFi hot spots
Quote:
Originally Posted by BenMcr
Sorry but all of that is wrong.
There was a period during the Hub 3.0 pilot where opting out was going to stop you using Virgin Media WiFi, however that rule was dropped before the full rollout of the Hub 3.0 homespot service.
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But there was a time when it was right.
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14-06-2017, 19:50
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#174
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Virgin Media Staff
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Re: VM Hubs as WiFi hot spots
Quote:
Originally Posted by RobboEdin
...so why would anyone want to have their hub broadcast a hotspot? There is no incentive to allow this as you still get access anyway.
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Well I would hope people will see the benefit of doing so when they use the service, and become more aware of gaps in coverage that could be filled by the homespots.
For most people leaving the service enabled won't impact their own service either.
And once the service becomes established it will become less of an issue that the homespots exist.
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14-06-2017, 20:13
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#175
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cf.addict
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Re: VM Hubs as WiFi hot spots
I used it today and worked really well. I was in a radio notspot (poor 4G/3G). Had to send a large digital photo so it saved me some money as I'm on PAYG. It's not like it's depriving you of bandwidth or speed, so why not?
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14-06-2017, 20:52
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#176
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Re: VM Hubs as WiFi hot spots
How do you get those maps of the hot spots ?
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14-06-2017, 20:53
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#177
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Virgin Media Staff
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Re: VM Hubs as WiFi hot spots
Quote:
Originally Posted by Paul M
How do you get those maps of the hot spots ?
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The map is in the Android and iOS apps
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14-06-2017, 20:55
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#178
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Re: VM Hubs as WiFi hot spots
Oh, nothing I can access then.
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14-06-2017, 21:30
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#179
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cf.mega poster
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Re: VM Hubs as WiFi hot spots
Quote:
Originally Posted by Paul M
Oh, nothing I can access then.
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Why would you need the maps if you haven't got a device that can access the hotspots anyway?
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15-06-2017, 13:55
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#180
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FORMER Virgin Media Staff
Join Date: Dec 2010
Location: Warrington
Posts: 4,737
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Re: VM Hubs as WiFi hot spots
Quote:
Originally Posted by BenMcr
Well I would hope people will see the benefit of doing so when they use the service, and become more aware of gaps in coverage that could be filled by the homespots.
For most people leaving the service enabled won't impact their own service either.
And once the service becomes established it will become less of an issue that the homespots exist.
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I for one would be more than happy for Virgin to broadcast the additional/free wifi network if I didn't use Modem mode. It's almost a shame Virgin can't take advantage of that and broadcast a stronger wireless network in it's place.
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