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Known issue with my phone, can I upgrade early?
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Old 22-11-2016, 22:05   #1
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Known issue with my phone, can I upgrade early?

I have a Sony Xperia Aqua M4 and until September it was working great. Then suddenly, every time I put it into standby the phone would say no SIM detected. I restart, issue goes away then comes back again.

Finally fed up today, I did a search on Google and found several others have had issues with this. Repairs didn't work, new replacement phones had the fault, so if I call and speak to Virgin about this, would I be within my rights to ask to replace with a different model a year early? Or am I stuck with this annoying phone until next November?
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Old 22-11-2016, 22:06   #2
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Re: Known issue with my phone, can I upgrade early?

If it's not fit for purpose then it should be replaced. Standard consumer protection law.
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