Home News Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | New Sim Cock-up

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin & O2 Mobile Service

New Sim Cock-up
Reply
 
Thread Tools
Old 03-12-2016, 18:29   #1
chrispy2000
cf.addict
 
Join Date: Mar 2009
Location: Peterborough
Services: Maxit,V6, BB 100Mb, Virgin Mobile
Posts: 323
chrispy2000 is on a distinguished roadchrispy2000 is on a distinguished road
New Sim Cock-up

On Friday 25th November I ordered a new 4G sim. By 1st December it still hadn't arrived. So I phoned CS and was told I should have it by now and they would send me another one express. I received it the following morning Friday.
The first one turned up today Saturday.
To activate it says in documents. If you still have old sim text READY and we'll send you message to let you know it's all done.
So yesterday sent text. No message back. So did it on line and it activated, till today then No service.
So phoned CS and was told when I text to activate yesterday it activated the first one! So I had to swap them over. Now you would think if you hadn't received one they would do something so it couldn't be activated.
What would have happened I the other one hadn't arrived?
chrispy2000 is offline   Reply With Quote
Advertisement
Old 04-12-2016, 03:33   #2
Paul
Dr Pepper Addict
Cable Forum Team
 
Paul's Avatar
 
Join Date: Oct 2003
Location: Nottingham
Age: 61
Services: Flextel SIP : Sky Mobile : Sky Q TV : VM BB (1000 Mbps) : Aquiss FTTP (330 Mbps)
Posts: 27,612
Paul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered stars
Paul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered stars
Re: New Sim Cock-up

Quote:
Originally Posted by chrispy2000 View Post
What would have happened I the other one hadn't arrived?
Not quite sure which one you are referring to as "the other one".

Personally, after activating, and finding the second one wasnt working, I would have simply tried the first one anyway, without having to ring CS and them suggesting it, seems a rather obvious thing to do
__________________

Baby, I was born this way.
Paul is offline   Reply With Quote
Old 04-12-2016, 06:50   #3
Ken W
cf.mega poster
 
Ken W's Avatar
 
Join Date: Jul 2004
Location: Winnersh UK
Services: LL Phone, TiVo, M+ VM mobile, BBand 150M tier Superhub, TIVO 500 M+
Posts: 2,112
Ken W is the helpful oneKen W is the helpful oneKen W is the helpful oneKen W is the helpful oneKen W is the helpful oneKen W is the helpful oneKen W is the helpful oneKen W is the helpful oneKen W is the helpful oneKen W is the helpful oneKen W is the helpful oneKen W is the helpful oneKen W is the helpful oneKen W is the helpful oneKen W is the helpful oneKen W is the helpful oneKen W is the helpful one
Re: New Sim Cock-up

Quote:
Originally Posted by Paul M View Post
Not quite sure which one you are referring to as "the other one".

Personally, after activating, and finding the second one wasnt working, I would have simply tried the first one anyway, without having to ring CS and them suggesting it, seems a rather obvious thing to do

A similar thing happened to me but they deactivated the 1st SIM when they sent the 2nd SIM.
Ken W is offline   Reply With Quote
Old 04-12-2016, 11:23   #4
chrispy2000
cf.addict
 
Join Date: Mar 2009
Location: Peterborough
Services: Maxit,V6, BB 100Mb, Virgin Mobile
Posts: 323
chrispy2000 is on a distinguished roadchrispy2000 is on a distinguished road
Re: New Sim Cock-up

Quote:
Originally Posted by Paul M View Post
Not quite sure which one you are referring to as "the other one".

Personally, after activating, and finding the second one wasnt working, I would have simply tried the first one anyway, without having to ring CS and them suggesting it, seems a rather obvious thing to do
I meant the first one they sent.

Why obvious. The first sim I received (the second one sent) was working. I took it the original would not have been able to be activate when the second one was sent in case someone else was using it. Was at one point Both were activated
chrispy2000 is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 10:23.


Server: osmium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.