New build with Virgin Media branded ethernet sockets - what to expect?
27-06-2017, 12:48
|
#31
|
Sad Doig Fan!
Join Date: Aug 2007
Location: Barry South Wales
Age: 68
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,672
|
Re: New build with Virgin Media branded ethernet sockets - what to expect?
Quote:
Originally Posted by DJSADERS
That's the impression i got from weesteev... yes
But you would need an installer to visit and connect them up
|
As Stephen is the New Build Officer I think he will be having words. Work like this affects his good reputation.
|
|
|
27-06-2017, 12:48
|
#32
|
Inactive
Join Date: Jun 2017
Posts: 13
|
Re: New build with Virgin Media branded ethernet sockets - what to expect?
Yes I would get someone back out.
|
|
|
27-06-2017, 12:54
|
#33
|
Ex - McNicholas Guildford
Join Date: Sep 2010
Location: Petersfield, Hampshire, UK
Age: 33
Services: Sky Q 1TB, 2 x Sky Q Minis, Virgin Media Business Voom Fibre 2
Posts: 314
|
Re: New build with Virgin Media branded ethernet sockets - what to expect?
Quote:
Originally Posted by pip08456
As Stephen is the New Build Officer I think he will be having words. Work like this affects his good reputation.
|
I'm sure he would...
I wish i had known about these modules when i worked for virgin....
|
|
|
27-06-2017, 13:05
|
#34
|
Inactive
Join Date: Jun 2017
Posts: 13
|
Re: New build with Virgin Media branded ethernet sockets - what to expect?
Update - Just had a VM site manager round as he was looking at another house anyway. He took one look at the install and said that's not how its meant to be. They are meant to be euro modules.
He is now taking if forward for me and assured me it WILL be done correctly!
I'll keep you guys posted and thanks for your help to date.
Mike
|
|
|
27-06-2017, 13:11
|
#35
|
Sad Doig Fan!
Join Date: Aug 2007
Location: Barry South Wales
Age: 68
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,672
|
Re: New build with Virgin Media branded ethernet sockets - what to expect?
Stephen works in mysterious ways. Do update us when you can.
|
|
|
27-06-2017, 13:11
|
#36
|
Ex - McNicholas Guildford
Join Date: Sep 2010
Location: Petersfield, Hampshire, UK
Age: 33
Services: Sky Q 1TB, 2 x Sky Q Minis, Virgin Media Business Voom Fibre 2
Posts: 314
|
Re: New build with Virgin Media branded ethernet sockets - what to expect?
I just hope they don't try to recharge the installer for damages as he would have been unaware of the modules.
|
|
|
27-06-2017, 13:23
|
#37
|
Inactive
Join Date: Jun 2017
Posts: 13
|
Re: New build with Virgin Media branded ethernet sockets - what to expect?
Hope not. If anything it will just be 4 small holes where he attached the phone and cable boxes to the wall. Bit of filler, it will be right.
|
|
|
27-06-2017, 13:26
|
#38
|
Sad Doig Fan!
Join Date: Aug 2007
Location: Barry South Wales
Age: 68
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,672
|
Re: New build with Virgin Media branded ethernet sockets - what to expect?
On a new build a touch of filler and a bit of magnolia emulsion. Simples!
|
|
|
28-06-2017, 15:53
|
#39
|
FORMER Virgin Media Staff
Join Date: Dec 2010
Location: Warrington
Posts: 4,737
|
Re: New build with Virgin Media branded ethernet sockets - what to expect?
So to update on my saga, I spoke to the new builds team today. Apparently Virgin can't service my new house because the cab nearby doesn't have power yet. They're speaking to the power company tomorrow about getting it wired up.
Still, it means I am weeks away
|
|
|
28-06-2017, 17:08
|
#40
|
cf.mega poster
Join Date: Aug 2009
Posts: 5,386
|
Re: New build with Virgin Media branded ethernet sockets - what to expect?
I would have installed the isolator the same way. It's not possible to do it any other way as you need an isolator
|
|
|
28-06-2017, 17:37
|
#41
|
Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
|
Re: New build with Virgin Media branded ethernet sockets - what to expect?
Quote:
Originally Posted by jb66
I would have installed the isolator the same way. It's not possible to do it any other way as you need an isolator
|
There already is one. From the developers guide:
Quote:
Virgin Media Euro Module with In Line Isolator
Our branded Euro module outlet allows you to have a single fixed master Coaxial socket in a Euro module faceplate without the need for additional wall-boxes. These units are supplied by Virgin Media, please specify in advance if you require these.
|
__________________
I work for Virgin Media but all views are my own.
|
|
|
29-06-2017, 08:38
|
#42
|
cf.mega poster
Join Date: Aug 2009
Posts: 5,386
|
Re: New build with Virgin Media branded ethernet sockets - what to expect?
Technicians have no way to order them. If the builder has left the wire as it is to get service to the customer this is the only option a virgin technician has
|
|
|
29-06-2017, 10:03
|
#43
|
Ex - McNicholas Guildford
Join Date: Sep 2010
Location: Petersfield, Hampshire, UK
Age: 33
Services: Sky Q 1TB, 2 x Sky Q Minis, Virgin Media Business Voom Fibre 2
Posts: 314
|
Re: New build with Virgin Media branded ethernet sockets - what to expect?
Quote:
Originally Posted by jb66
Technicians have no way to order them. If the builder has left the wire as it is to get service to the customer this is the only option a virgin technician has
|
It's deffo something virgin should look at, as from my experience this euro module setup is also becoming popular on refurbishments.
|
|
|
29-06-2017, 10:47
|
#44
|
cf.mega poster
Join Date: Aug 2009
Posts: 5,386
|
Re: New build with Virgin Media branded ethernet sockets - what to expect?
They will have to allow contractors the ability to order barrel isolators so these can be used more neatly
|
|
|
29-06-2017, 10:57
|
#45
|
Sad Doig Fan!
Join Date: Aug 2007
Location: Barry South Wales
Age: 68
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,672
|
Re: New build with Virgin Media branded ethernet sockets - what to expect?
Quote:
Originally Posted by jb66
Technicians have no way to order them. If the builder has left the wire as it is to get service to the customer this is the only option a virgin technician has
|
As Stephen said earlier,
Quote:
Originally Posted by weesteev
This item is normally fitted at second fix by the developer, the stock hasn't made it to site for whatever reason. I have your details Mike, will get the local team to contact you and resolve.
|
There should be no need for the technician to have to order them.
|
|
|
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
All times are GMT +1. The time now is 22:23.
|