Linksys WRT300N - NTL - Page 2

Wyl E Cyote · 15-07-2007, 14:46

Don't you just love remote diagnosis. A challenge not to be ignored.

As you can't connect from your PC to the Linksys, then the wizzard can't configure the router. It has to do that to detect and set the connection type of the WAN (Internet) port. That's the problem that needs sorting first.

Ideas - Firewall? <end of ideas>

If you are using ZoneAlarm then the router need to be added to the trusted zone. You will also need to add the CM to the trusted zone so you can logon to it eventually.

--
Dave.

ExcelRoy · 15-07-2007, 18:26

tried hard re-set to no avail

Wyl E Cyote, thanks but what do you mean?

i am not running zone-alarm

Wyl E Cyote · 15-07-2007, 18:29

Have you checked or turned off your firewall?
It's quite safe as you don't have a connection to the internet.
--
Dave.

qwakuk · 15-07-2007, 18:34

Could just be problems at NTL end.

Tried a new rouiter last Friday (6th), would not connect, assumed it was faulty. Tried loads of times, old router worked ok. Tried Sunday morning, connected immediately, ok since.

Check the sevice status logs and phone the service status line. Both sohwed imtermittment faults in my area that weekend.

Wyl E Cyote · 15-07-2007, 18:36

I thing something is stopping your PC from communicating with the router. The status light only shows that there is a working NIC on the other end of the cable.

If you're not using Zone Alarm then you've probably got the Windows firewall or a Norton Firewall enabled. I suggest trying without any firewall enabled.

--
Dave.

ExcelRoy · 16-07-2007, 18:54

guys, i am pulling my hair out here!!

i have disabled firewall on router an pc, i have tried cloning the mac address

still nothing!!

any more ideas?

please!!!

jellybaby · 16-07-2007, 19:03

With you saying you've disabled the firewall on the router, that will mean you can get to the status page of the router?

ExcelRoy · 16-07-2007, 19:11

yes sorry i can, i can get into the admin page (console)

jellybaby · 16-07-2007, 20:21

On the status page, whats the first part of the IP address ?? ie 169 or 192 or 81?

ExcelRoy · 16-07-2007, 20:48

192.168.1.100

when it goes through the set up process it says "cannot detect interent connection"

jellybaby · 16-07-2007, 20:57

mmmm, puzzled now.....i'm guessing thats the LAN address. Whats the WAN address? (only beginning bit will do )

ExcelRoy · 16-07-2007, 21:13

cant find the WAN address only the

router ip, 192.168.1.1
and subnet mask 255.255.255.0

the ip is 192.168.1.100 upto 149 if needed (already set up)

---------- Post added at 21:13 ---------- Previous post was at 21:12 ----------

Firmware Version: 2.00.08

Setup Wireless-N Broadband Router WRT300N

Setup Wireless Security Access
Restrictions Applications &
Gaming Administration Status

Basic Setup| DDNS | MAC Address Clone| Advanced Routing

Internet Setup
Internet Connection Type Automatic Configuration - DHCP Static IP PPPoE PPTP L2TP Telstra Cable

Internet IP Address: . . .
Subnet Mask: . . .
Default Gateway: . . .
Static DNS 1: . . .
Static DNS 2: . . .
Static DNS 3: . . .

Username:
Password:
Connect on Demand: Max Idle Time Minutes
Keep Alive: Redial period Seconds

IP Address: . . .
Subnet Mask: . . .
Default Gateway: . . .
Username:
Password:
Connect on Demand: Max Idle Time Minutes
Keep Alive: Redial period Seconds

Server IP Address: . . .
Username:
Password:
Connect on Demand: Max Idle Time Minutes
Keep Alive: Redial period Seconds

Server IP Address: . . .
Username:
Password:
Connect on Demand: Max Idle Time Minutes
Keep Alive: Redial period Seconds
The Basic Setup screen you will see when accessing the Router. Most users will be able to configure the Router and get it working properly using only the settings on this screen.
More...

--------------------------------------------------------------------------------

Optional Settings
(required by some Internet
Service Providers) Host Name:
Domain Name:
MTU: Auto Manual Size:

--------------------------------------------------------------------------------

Network Setup
Router IP IP Address: . . .
Subnet Mask: 255.255.255.0 255.255.255.128 255.255.255.192 255.255.255.224 255.255.255.240 255.255.255.248 255.255.255.252

--------------------------------------------------------------------------------

DHCP Server Setting DHCP Server: Enabled Disabled
Start IP Address: 192 . 168 . 1 .

Maximum Number of Users:
IP Address Range: 192 . 168 . 1 . 100 ~ 149
Client Lease Time: minutes (0 means one day)
Static DNS 1: . . .
Static DNS 2: . . .
Static DNS 3: . . .
Wins: . . .

--------------------------------------------------------------------------------

Time Settings
Time Zone (GMT-12:00) Kwajalein (GMT-11:00) Midway Island, Samoa (GMT-10:00) Hawaii (GMT-09:00) Alaska (GMT-08:00) Pacific Time (USA & Canada) (GMT-07:00) Arizona (GMT-07:00) Mountain Time(USA & Canada) (GMT-06:00) Mexico (GMT-06:00) Central Time(USA & Canada) (GMT-05:00) Indiana East, Colombia, Panama (GMT-05:00) Eastern Time(USA & Canada) (GMT-04:00) Bolivia, Venezuela (GMT-04:00) Atlantic Time(Canada), Brazil West (GMT-03:00) Guyana (GMT-03:00) Brazil East, Greenland (GMT-02:00) Mid-Atlantic (GMT-01:00) Azores (GMT) Gambia, Liberia, Morocco (GMT) England (GMT+01:00) Tunisia (GMT+01:00) France, Germany, Italy (GMT+02:00) South Africa (GMT+02:00) Greece, Ukraine, Romania, Turkey (GMT+03:00) Iraq, Jordan, Kuwait (GMT+04:00) Armenia (GMT+05:00) Pakistan, Russia (GMT+06:00) Bangladesh, Russia (GMT+07:00) Thailand, Russia (GMT+08:00) China, Hong Kong, Australia Western (GMT+08:00) Singapore, Taiwan, Russia (GMT+09:00) Japan, Korea (GMT+10:00) Guam, Russia (GMT+10:00) Australia (GMT+11:00) Solomon Islands (GMT+12:00) Fiji (GMT+12:00) New Zealand
Automatically adjust clock for daylight saving changes.

--------------------------------------------------------------------------------

jellybaby · 16-07-2007, 21:24

Am I correct in assuming, in order for you to post on here, you are constantly switching the connection ? lol.
Not really sure what else to suggest. Is the internet light on the router still not lighting up? Have you tried resetting the router to factory defaults and trying again from scratch.
Sorru to post so many questions, just going on the assumption you are switching so trying to save you some hassle

ExcelRoy · 16-07-2007, 21:36

thanks for all the help you are giving me and dont worry about all the questions

yes i am switching to try out new things

i have re-set the router and no luck

no light comes up, but when the router re-starts it flickers once (router test i guess)

jellybaby · 16-07-2007, 21:39

the only thing i can really think of is that there is either a faulty wire from the modem to the router, or a faulty WAN socket on the router? Sorry, can't really think what else it can be, as the router isn't seeing the internet connection at all.