Freeserve / Wannadoo problem
21-11-2005, 22:51
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#1
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Inactive
Join Date: Jan 2004
Location: Sunny Hertfordshire
Posts: 187
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Freeserve / Wannadoo problem
I've been asked by a non-techie relative to set up a wireless network on her Freeserve broadband connection. The PC connects to a box marked "Thomson Speedtouch 330", then to a splitter device ( via a socket marked ADSL, the other socket to telephone), which then plugs into the telephone point in the wall.
I asked Wannadoo if I could plug the Thomson Speedtouch 330 device into a wireless 802.11g router, and they were kind enough to send me a reply, albeit to a different question. A follow-up email just said that they wouldn't support this (which again wasn't the question that I asked).
Can this be done, or am I committed to using their setup?
Alan
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21-11-2005, 23:14
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#2
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Guest
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Re: Freeserve / Wannadoo problem
when they say they can't support it, they mean they cannot offer help for any issues arising from you connecting to a router...
you just have to choose the right router
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21-11-2005, 23:21
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#3
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Inactive
Join Date: Jan 2004
Location: Sunny Hertfordshire
Posts: 187
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Re: Freeserve / Wannadoo problem
I know what they mean, and I accept that they won't offer support. What they don't say is whether it will work. They mention an 802.11g router ( which I knew), and suggest that I rent a "Livebox" from them. That doesn't answer my question, which is whether I can set it up by plugging a router into the Thomson Speedtouch 330 and not bother with a Livebox.
Any other thoughts?
Alan
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21-11-2005, 23:22
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#4
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Inactive
Join Date: Jun 2003
Location: Various
Services: 9am, 1pm and 8pm daily
Posts: 2,055
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Re: Freeserve / Wannadoo problem
The Thomson Speedtouch 330 is USB-based, so you can't connect it to a wireless router. However, what you can do is buy a wireless router with an ADSL modem built-in. This reduces the number of boxes hanging around, and will do the job for you, usually with minimal setup.
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21-11-2005, 23:25
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#5
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Inactive
Join Date: Jan 2004
Location: Sunny Hertfordshire
Posts: 187
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Re: Freeserve / Wannadoo problem
Thank you, you are a star!
There seems to be an RJ11 socket ( or similar) on the Thomson device, not a USB socket, but I'll have another look when I go round there.
Alan
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21-11-2005, 23:28
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#6
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Inactive
Join Date: Jun 2003
Location: Various
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Re: Freeserve / Wannadoo problem
There wouldn't be a USB socket - as I remember, the USB cable is hardwired into the modem, and this is what connects it to the PC.
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21-11-2005, 23:35
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#7
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Inactive
Join Date: Jan 2004
Location: Sunny Hertfordshire
Posts: 187
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Re: Freeserve / Wannadoo problem
You are an even bigger star, thanks and goodnight
Alan
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21-11-2005, 23:38
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#8
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Permanently Banned
Join Date: Jun 2003
Location: Nr Carnforth
Age: 48
Services: M6 Keele
Posts: 5,462
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Re: Freeserve / Wannadoo problem
you will have to bin the thompson 330 (best thing you'll ever do)
buy a router that has a adsl modem built in.
Wanadoo tech support will not support your connection using the router so make sure the 330 is around as a 'test' modem.
However they will provide you with the required settings. I used to work for them but I have long since binned all my stuff. A quick google will find them if you prefer not to have to phone them.
hm
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21-11-2005, 23:56
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#9
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Inactive
Join Date: Jun 2003
Services: Cablevision
Posts: 8,305
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Re: Freeserve / Wannadoo problem
I dunno I sold mine on ebay for £10!
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