Cable Forum - View Single Post - Troubleshooting erratic broadband connection

lcotton · 20-04-2020, 17:13

> There is a software bug in the SH3 that shows the US power levels with the DP in the wrong position so the power looks 10x too small.

Ah Ok. US power levels look OK then.

Thank you for that information.

Getting hold of VM at the moment is nearly impossible, but I'll try and get the SNR info anyway.

Anyone got any suggestions as to how I might troubleshoot the sudden nosedives in connection speeds ? Bit stuck on where to go next to try and determine cause of the problem.

20-04-2020, 17:13	#3
lcotton cf.member Join Date: Mar 2020 Posts: 7	Re: Troubleshooting erratic broadband connection > There is a software bug in the SH3 that shows the US power levels with the DP in the wrong position so the power looks 10x too small. Ah Ok. US power levels look OK then. Thank you for that information. Getting hold of VM at the moment is nearly impossible, but I'll try and get the SNR info anyway. Anyone got any suggestions as to how I might troubleshoot the sudden nosedives in connection speeds ? Bit stuck on where to go next to try and determine cause of the problem.