Quote:
Originally Posted by jicms
I would be grateful for some advice. I'm currently paying £77 a month for my package. I've just retired and cannot justify paying this much. My additional V box is hopeless.
There seem to be much better deals on offer. Should I change to another provider or request a good retention deal? This is my package:
Loyalty Pack B B/ Phone/TV B
Talk Weekends
Fully Itemised Billing
Full House TV (XL)
1 Additional V Box
V+ HD Monthly Fee
TiVo Monthly Fee
SuperFibre 70
Bundle Charges total £58.51
Phone line rental tota £19.00
Package total £77.51
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You do see. To be paying more than others. As mentioned above, phone up and speak to the cancellations/customer retentions team. From reading various forums it appears to get the very best deal you have to put in your 30 days notice (rather than just the deal on offer when you phone up) and it appears putting in an order with another supplier, including phone number transfer, prompts the very best deal from the Putbound Retentions team.