Re: Virgin Media Business - Experiences
As with most things you will find people's experiences vary. From my own perspective I have found support from the team for business broadband excellent. The service I have has worked well, but not without an occasional fault. When I have called - usually out of hours I have been put through to an engineer that will login to the CMTS and start to troubleshoot with me while I am on the phone.
They even managed to get a re-segmentation expedited for me.
There have been reports of variable performance with the new 350 Mb/s business services, from my own perspective performance is very solid.
VM Business support is managed out of the UK, by a dedicated team.
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