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Old 15-04-2017, 11:45   #29
bubblegun
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Re: Retentions Deals - Text from Customer Relations?

Quote:
Originally Posted by MrB View Post
I got 75% off and a £100 account credit from Sky last month, so there are deals still to be had if you get the right person on chat .

I have both VM and Sky as with the combination of retention offers this was cheaper than paying for a third box.
That's Winback which is a "different kettle of fish", Retention offers are cut first then Winback follows. Usually.

Retention (cancellations) and Downgrades have changed to 18m contracts recently with all discounts and I'd expect Winback to go the same way soon.

Where Sky goes the competition usually follows eventually so if Sky reduces the discounts then the competitors usually cut their's too.
Sky are the only one out of the big three (BT and Virgin, too) who regularly advertise at full price.
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