02-12-2016, 13:16
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#5
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cf.mega poster
Join Date: Jul 2004
Location: Winnersh UK
Services: LL Phone, TiVo, M+ VM mobile, BBand 150M tier Superhub, TIVO 500 M+
Posts: 2,116
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Re: Horrific service
Quote:
Originally Posted by Horrorhead
Time for an update, have finally received a jiffy bag to send back all the items but surprise surprise another problem, the paperwork attached to the jiffy bag says that i am to return a 'Sony Xperia E5' which was the phone i was supposed to have received in the first place.!!
As i have experienced at an earlier date if i just put all phones in the jiffy bag anyway they will just be returned as they are not the phones discussed.
Is this company that inept or am i being strung along just so i carry on paying my monthly fee.
I have now requested a letter of deadlock as i am going round in circles.
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A case of the left hand not knowing what the right hand is doing
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