Cable Forum - View Single Post

RichardCoulter · 31-05-2017, 19:01

Before they sold the non cabled service off, a friend of mine moved out of a VM area. They supplied him with a VM branded Freeview box and supplied BB & phone via a landline.

If a customer moves, I think that it's unreasonable to expect people to take VM into account (many renters don't have a choice about moving when fixed term 6 month tenancy agreements expire).

If VM choose not to supply services at the new property, but the customer would be happy to continue to subscribe if they did so, I don't see why they should be penalised in any way.

I've often wondered why VM don't expand their network via the internet to instead of laying cables, which is very expensive.

31-05-2017, 19:01	#6
RichardCoulter cf.mega poster Join Date: Jan 2008 Posts: 10,067	Re: Ofcom looking at VM's termination fees Before they sold the non cabled service off, a friend of mine moved out of a VM area. They supplied him with a VM branded Freeview box and supplied BB & phone via a landline. If a customer moves, I think that it's unreasonable to expect people to take VM into account (many renters don't have a choice about moving when fixed term 6 month tenancy agreements expire). If VM choose not to supply services at the new property, but the customer would be happy to continue to subscribe if they did so, I don't see why they should be penalised in any way. I've often wondered why VM don't expand their network via the internet to instead of laying cables, which is very expensive.