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Old 30-05-2017, 21:16   #1
Mr K
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Join Date: Jun 2004
Services: TV, Phone, BB, a wife
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Ofcom looking at VM's termination fees

http://www.telegraph.co.uk/bills-and...ovide-service/
Quote:
Ofcom, the UK's communications regulator said it expects providers to be transparent and fair about early termination fees but they should also be sympathetic to customers moving house.

It said it is in "active discussions with Virgin Media about the fairness of its policy.”
Always thought it was unfair that customers in contract are charged when they move and VM can't provide a service in the new location. Hopefully they'll scrap this nasty clause. It's VMs issue if they can't provide the service.
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