Quote:
Originally Posted by papa smurf
i joined the giro bank i think it was in the 80s no premises all done over the phone now it's been taken over by santander i still use the telephone banking system although they do now have branches [ the old abbey national] that they also took over ,i went to transfer some cash to buy another boat and was met with a total brick wall by the manager , so i wen't home got on the phone and transferred the money in a matter of minutes .
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... and they're making it easier/faster to do online and or by phone for the very reason that they want to shift the responsibility/risk to us, close down branches and shed staff. They close branches so more people bank online then use that to justify closing more branches....
