Re: Virgin Media Customer Service- Your Personal Experience
Called VM customer services for the 1st time on Saturday afternoon.
Dialled 150, message "5 minute wait"
Near enough bang on the 5 minutes and I was talking to a very polite young lady.
She understood my request, and actioned it there and then, I knew this as the modem rebooted just as I hung up.
So far, so good, 10/10 from me.
Just have to see what it says on my next bill, but going on how the call went I have a good feeling!
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