Re: No access to network
Long shot, but sometimes does work.
Try removing the SIM card from the phone. Wipe the gold contact on the SIM card with a soft, dry & clean cloth and place back into the handset. See if that works?
Also, the handset could be locked to another network. Can you try the SIM card in another handset at all?(preferably on the Virgin network) This way you can identify if the handset or SIM is at fault.
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