Quote:
Originally Posted by Taf
Many departments read claim forms looking for keywords or buzzwords. The new one with PIP was "reliable" and it's variations. They were taken to task for this and so had to provide an exact definition of the word. In the end they just dropped it and it all flipped into jargonese.
"Be verbose in all your responses" I was advised. A long-winded explanation often contains more information that can swing your case. Even our twins' Paeds Consultant knew this (after being called in to give extra evidence in many cases). His input on the claim forms often required extra sheets of paper!
And, whilst you live day-to-day with a disabled person, or you are the disabled person, having to tell them every aspect of the problems really does make you feel down. You start to feel comfortable in your own skin, accepting your lot, and then you have to openly admit that you have problems. Quite depressing.
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Your taking the time to explain is appreciated thanks. The people who process the forms probably feel exhausted by the 'rules' too but this is the system. Accountability is probably another buzz word they hear day in day out.