It's all a farce, why should you have to the amateur dramatics threaten to leave palava? VM customers will soon qualify for an Equity card ! Well deserved too !
We don't need to do this for any other household service. Gas/Electricity it's easy to change to the cheapest and prices aren't up for negotiation. You just switch, simple. Wish there was a similar open market on Cable suppliers, and switching was as easy. Prices would lower and VM wouldn't get away with these frequent inflation busting price rises. There is Sky but it's a hassle, they know it , and VM and Sky shareholders profit from it. A privatised 'duopoly'. I blame Thatcher/Murdoch/Branson