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Mythica · 05-11-2017, 13:52

I'm on the VIP package which includes the Full House TV package (shows this on my account when you login) but when you click on upgrades to see what's available it lists that I'm on the VIP package with XL TV with 230+ channels and you can upgrade to Full House for a cost which has 245+ channels. When you click on the XL part it says you're on our highest TV package. Why is one showing 230 and the other 245 channels? Also I think it's about time they fixed the upgrade page. They say I can upgrade to 200Mb, Full House and Talk More Anytime for £135pm yet that's the VIP package which is £125pm. No wonder some people get confused.

05-11-2017, 13:52	#1
Mythica cf.geek Join Date: Dec 2013 Posts: 956	Full House TV/XL TV packages. I'm on the VIP package which includes the Full House TV package (shows this on my account when you login) but when you click on upgrades to see what's available it lists that I'm on the VIP package with XL TV with 230+ channels and you can upgrade to Full House for a cost which has 245+ channels. When you click on the XL part it says you're on our highest TV package. Why is one showing 230 and the other 245 channels? Also I think it's about time they fixed the upgrade page. They say I can upgrade to 200Mb, Full House and Talk More Anytime for £135pm yet that's the VIP package which is £125pm. No wonder some people get confused.