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Old 08-02-2017, 09:58   #8
KathG
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Join Date: Nov 2005
Location: County Durham
Age: 73
Services: Tivo VIP 100
Posts: 45
KathG is an unknown quantity at this point
Re: Cost of installation £154.94?

I had the same problem. Booked the new V6 box on the first day they became available. Total of £64.99 to pay. Received my email with info on February's bill and they were going to charge £90 to much. Bill total £254.99. Phoned them up and they agreed it was wrong and would adjust it. Checked again a few days later still the same. Phoned back and they said that £90 had been credited to the bill but it would not show online straight away as apparently it takes longer for the rectified bill to generate. Just wishe they could get things correct in the first place and not have to go through this agro.
Cheers
Kath
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