[hedgie]

/ I had How did you sort that ?

I had an experia M4 which had a fault on the headphone socket the the speaker died.

There was a tiny chip on the casing and Virign said they couldnt do a warranty repair without fixing the "abuse and negligence" first and charged me £60. The chip was tiny and didnt affect the phone in any way. I thought mine might have a one off but transparently not.