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Old 23-03-2017, 12:04   #7
arcimedes
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Join Date: Sep 2010
Location: Oxfordshire
Services: TV XL ,TiVo X 2, 200Mb Broadband XL phone
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Re: New connection but no contract, no emails, no nothing ever!

Quote:
Originally Posted by zoombini View Post
Yeah, problem wit that is that they DO need to know my account number, because unless I can give them some details they wont know who the heck I am.

Also I already have an account on there, from a previous contract, but can no longer get in.
You can create a new account as I have just done it and they dont need to know if you are VM user.

Once your in then you should be able to get in communication with someone from Virgin Media to sort out your problem
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