Thread: New connection but no contract, no emails, no nothing ever!
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Old 21-03-2017, 21:03   #1
zoombini
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Join Date: Jun 2003
Location: England
Services: I no longer receive cable services, I blame the inept accounts dept for that.
Posts: 3,731
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Question New connection but no contract, no emails, no nothing ever!
Hi, I rejoined for BB only starting the 21st Feb.
I rang up to arrange this, gave all my details and confirmed my email address.

Since then have rung twice to complain that I have received no emails not written details of the contract.
As such I don't know my account number and have no access to any onine features - such as service checker or reporting bad service (should be 50mb - currently 10mb and 400 ping).

What can be done to ensure that I actually get something tangible?
Or are they still as incompetent as they were in the NTL days?

Cheers,
Zoom.
Last edited by zoombini; 21-03-2017 at 21:18. Reason: correcting title.
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