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Old 21-09-2017, 14:31   #125
1701-e
EU citizen proud of it!
 
Join Date: Mar 2004
Location: Belfast
Services: TV 360 Maxit TV, Gig1 bb & a landline.....
Posts: 1,095
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Re: Virgin Media prices are going up again...

Quote:
Originally Posted by Ignitionnet View Post
I don't think VM do age-dependent pricing.
I alaways ring when my parents get a price increase letter and they always give them something... this time they've waived the £3.99 increase until the end of May next year.

Last year I got a price reduction with a BB speed increase which I didn't ask for!!

I think there is a lot to be said in how customer speak to CS staff- I can honestly say that in 90% of calls I make I always get a result of sorts and nearly always good people....

(Thanks Eddie for sorting my £3.99 discount for 6 months!)
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