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Old 20-08-2017, 04:49   #31
2pence
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Join Date: Sep 2016
Location: Slough, Berkshire
Services: Gig1 Fibre Broadband
Posts: 59
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Re: Thinking of upgrading from VIVID 200 Gamer to VIVID 300

Quote:
Originally Posted by Cromulent View Post
Do I just ring up Virgin Media and ask about VIVID 350? It still isn't listed on their website?
When I was on VIVID 200 I couldn't see an option on their site to upgrade to VIVID 300. When I did postcode search, VIVID 300 showed up. I rang customer service and said that postcode search showed VIVID 300. They checked and agreed that it indeed was available. Within minutes I was up and running on 300mbit. Cost was just £1 more (i.e. £46/mo to £47/mo).

Will try on Monday to go onto 350mbit profile. I hope they'll do it for free since I got a letter recently regarding a price increase of my VIVID 300 by £2.99 from 1st November.
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