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Old 14-08-2017, 01:15   #7
JPAC
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Join Date: Nov 2005
Location: N E Lincs
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Re: VM took money early this month

Quote:
Originally Posted by RichardCoulter View Post
I'd be looking for compensation, particularly if this 'error' resulted in bank charges or interest being applied.

Think about it, if your money was three weeks late in arriving, VM wouldn't accept a letter of apology to end the matter.

I had my services interrupted within a week after my (now ex) bank the Co-op messed up my Direct Debits some years ago; also a friend who was a former customer had his debt referred to a debt collection agency within days of receiving his final bill.

I believe that there are now late payment fees and/or a deposit required.

This must have done their cash flow & debt interest payments no end of good...
Good points there, it could have been very nasty.

My friend recently got his car clamped due to error in Direct Debits, still trying to sort it out.

This VM error will be used in the annual 'haggle with VM price increase' talks.

Last edited by JPAC; 14-08-2017 at 01:16. Reason: spelling
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