Cable Forum - View Single Post

HD462 · 28-02-2009, 16:19

I'm on mine again now too. I just did a speed test and it picked it up as T-Mobile (would do as that's the network it runs on), and a download speed of just over 2Mbps which is ok, fine for the sort of stuff I'll do mobile.

I did notice when I logged into my account on the Virgin site that they'd set the credit limit to Â£100 which I find a bit high. I'd rather it was just Â£10 or so, or even just cuts me off when my 1Gig is used up, as I don't want to accidentally run a bill up by doing something that uses a lot of data, forgetting I'm not at home.

I phoned them up to see if I could lower the credit limit to Â£10 or even Â£20, but she said the lowest they're allowed to lower it to is Â£50, which I still find high. But she said she would give feedback, as they've been asked to collect customer feedback, and a lot of people have been saying the same thing about the credit limit. So she's lowered it to Â£50 for now, and it's a case of watch this space.

28-02-2009, 16:19	#67
HD462 Inactive Join Date: Jan 2005 Location: Teesside UK Age: 58 Services: Digital Cable TV V+ Freeview Virgin Phone 10Mb Broadband Home WiFi Network Virgin Mobile BB Posts: 100	Re: Virgin cuts MOBILE broadband to a fiver I'm on mine again now too. I just did a speed test and it picked it up as T-Mobile (would do as that's the network it runs on), and a download speed of just over 2Mbps which is ok, fine for the sort of stuff I'll do mobile. I did notice when I logged into my account on the Virgin site that they'd set the credit limit to Â£100 which I find a bit high. I'd rather it was just Â£10 or so, or even just cuts me off when my 1Gig is used up, as I don't want to accidentally run a bill up by doing something that uses a lot of data, forgetting I'm not at home. I phoned them up to see if I could lower the credit limit to Â£10 or even Â£20, but she said the lowest they're allowed to lower it to is Â£50, which I still find high. But she said she would give feedback, as they've been asked to collect customer feedback, and a lot of people have been saying the same thing about the credit limit. So she's lowered it to Â£50 for now, and it's a case of watch this space.