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floppus · 27-10-2006, 18:50

Further to my posting a bit down the page regarding the Lobster 575 phone I have recieved a reply to my e-mail to Virgin in which I enquired as to the prospect of paying for an upgrade to a more 'adult' friendly handset .

As a responsible 'adult' my requirements are at the very least the phone should be bluetooth enabled to be compatible with the 2 cars that we have both of which are equipped with 'blutooth hands free installations.

The lobster is 'without'. It is also without tri or quad band facility. Now I know that these features are normally found on more expensive handsets and I would be more than willing to pay any addional money for the upgrade......

BUT the normally 'VERSATILE VIRGINS' say they cannot help. You can either have the lobster or go without.

Perhaps the've got a surplus of these (given the spec I'm not surprised) or perhaps now they are part of the NTL 'family' all customer service, customer need, customer satisfaction is likely to be a thing of the past.

27-10-2006, 18:50	#8
floppus Inactive Join Date: Nov 2005 Posts: 33	Kiddie phone for oldies ???? Further to my posting a bit down the page regarding the Lobster 575 phone I have recieved a reply to my e-mail to Virgin in which I enquired as to the prospect of paying for an upgrade to a more 'adult' friendly handset . As a responsible 'adult' my requirements are at the very least the phone should be bluetooth enabled to be compatible with the 2 cars that we have both of which are equipped with 'blutooth hands free installations. The lobster is 'without'. It is also without tri or quad band facility. Now I know that these features are normally found on more expensive handsets and I would be more than willing to pay any addional money for the upgrade...... BUT the normally 'VERSATILE VIRGINS' say they cannot help. You can either have the lobster or go without. Perhaps the've got a surplus of these (given the spec I'm not surprised) or perhaps now they are part of the NTL 'family' all customer service, customer need, customer satisfaction is likely to be a thing of the past.