Promotion finishing
My bills are going up because a 6 month promotion finishes this month, although I cannot remember the CSA originally saying the promotion was only for 6 months.
So I rang 150 from my landline whilst going through all the press 1 etc an activated voice said 'lets have a look what deals you are eligible 4, I see your £3 promotion is finishing, if you would like to extend it press 1' (or whatever)
I thought that I would rather talk to a person, a decent Geordie guy but he had a look at my account and told me he couldn't offer me anything at all.
A couple of hours later I returned to the 150 service and the offer option had been removed.
Although I cannot leave VM until September I may give them another call because I have no recollection of being told the promotion was for only 6 months.
I am not very happy at all about this Virgin Skullduggery.
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