Thread: Horrific service
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Old 02-12-2016, 13:16   #5
Ken W
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Re: Horrific service
Quote:
Originally Posted by Horrorhead View Post
Time for an update, have finally received a jiffy bag to send back all the items but surprise surprise another problem, the paperwork attached to the jiffy bag says that i am to return a 'Sony Xperia E5' which was the phone i was supposed to have received in the first place.!!

As i have experienced at an earlier date if i just put all phones in the jiffy bag anyway they will just be returned as they are not the phones discussed.

Is this company that inept or am i being strung along just so i carry on paying my monthly fee.

I have now requested a letter of deadlock as i am going round in circles.

A case of the left hand not knowing what the right hand is doing
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