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Re: Horrific service
Time for an update, have finally received a jiffy bag to send back all the items but surprise surprise another problem, the paperwork attached to the jiffy bag says that i am to return a 'Sony Xperia E5' which was the phone i was supposed to have received in the first place.!!
As i have experienced at an earlier date if i just put all phones in the jiffy bag anyway they will just be returned as they are not the phones discussed.
Is this company that inept or am i being strung along just so i carry on paying my monthly fee.
I have now requested a letter of deadlock as i am going round in circles.
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