Ken it says here:-
https://www.virginmedia.com/help/vir...as-you-closing
Quote:
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You can request a refund for any leftover credit by registering your details with us at Your Account, then calling 789.
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A right kerfuffle to have to set up an account so you can cancel ! Sounds like a ploy to sell a contract to you when ringing up to get your credit back.
If it was me I'd forget the £4, and go elsewhere.