Quote:
Originally Posted by Ignitionnet
I don't think VM do age-dependent pricing.
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I alaways ring when my parents get a price increase letter and they always give them something... this time they've waived the £3.99 increase until the end of May next year.
Last year I got a price reduction with a BB speed increase which I didn't ask for!!
I think there is a lot to be said in how customer speak to CS staff- I can honestly say that in 90% of calls I make I always get a result of sorts and nearly always good people....
(Thanks Eddie for sorting my £3.99 discount for 6 months!)