Quote:
Originally Posted by Ken W
I purchased on line a pair of 27" leg trousers but when they arrived they measured 28", I phone company and requested a full refund of the cost of the trousers plus post, their reply was they would only refund the trousers but not the cost of post which was £3.5. I quoted the sale of goods act that the it should as described 27" leg and fit for purpose. They reluctantly said they also refund the postage.
They have lost a customer!
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Is this problem down to Brexit as well?
