Quote:
Originally Posted by RichardCoulter
Apparently, Sky Q is beset with technical problems and they are difficult to contact when things go wrong.
I'm currently keeping my VM service under review following unprecedented problems over 2016, so am interested if Sky customers have experienced the claims made in this programme. It's the first item in the show:
http://www.bbc.co.uk/programmes/b0876d69
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Nearly 2 months in with SkyQ and have to say it's functioned pretty flawlessly. There are a couple of things I think it could/should do differently but the performance and reliability have been first rate. So far I can't say we're planning to return to VM anytime soon.
Had no need to phone support so can't comment but just look on Cable Forum and you'll find your fair share of VM support nightmares (your own comments on your recent experience for example).
Also I thought you'd accepted a new contract in return for the free upgrade to a V6?
Cheers
Grim