[SnoopZ]

Originally Posted by johnathome

My 'free' speed upgrade was originally going live at the end of November.

I checked just now and it's available already, however as i get less than 10Mb in the evening i won't bother with the upgrade.

If i did would it start a new 12 month contract?

You have filed a fault report and got money off your bill? I get £10 a month off due to my speed dropping to 50mbit from 100mbit most evenings.