I assume it would lie with the supplier of the box.
Of course, I doubt sky would want to lose a customer's subscription over a faulty box (dishes, LNBs and cables usually fail through bad installation or physical damage) so a quick call to their retentions dept would sort it. Especially as the original 12 month warranty on the box would see out your initial contract term.
---------- Post added at 15:56 ---------- Previous post was at 15:51 ----------
Quote:
Originally Posted by Ignitionnet
So actually it's praise for Domestic and General Services Ltd, given Sky Protect is nothing to do with Sky beyond that they allow their name to be used and 'endorse' the insurance.  |
Indeed. Its the old style Currys/Dixons/Comet extended guarantee rubbish renamed. What's the betting the most common forms of box failure aren't covered?