Quote:
Originally Posted by SnoopZ
Several months ago I purchased the Microsoft complete extended warranty and was charged for VAT when I shouldn't have been. Even though I tried to get it sorted I gave up after 2 hopeless phone calls to the Xbox site and phone support.
Out of the blue this morning I received this email and I expect others in the same boat did too.
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That's good news albeit a little late on the email if the refund was sent July 15th. I didn't get the extended warranty so wasn't affected but its good to hear Microsoft correcting the error.