[weenie]

Bin them and to hell with them for not listening to you their problem and as it's not your bill you have nothing to worry about. I know what you mean with VM as I will be leaving them at the end of the year not for their service but because of the manners of their staff when you phone them with a problem that is nothing to do with you or your fault. Not all VM staff are bad just the ones that deal with customers and non customers LOL the staff they have on the phone ...