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Old 04-07-2010, 10:58   #8
websi7
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Join Date: May 2010
Location: Rugby, Warwickshire
Services: Virgin Media - TV. Phone and 20mb Broadband
Posts: 15
websi7 is an unknown quantity at this point
Re: change delay to divert to voicemail or turn vm off

Thanks for comment, BUT I have called them twice and they tell me I should have the option which I do NOT have - they do not seem to offer to see this as a fault.

Do I have to spend hours on the phone and pay £2 a month extra for a service which fails to deliver?

Any practical ideas of getting it fixed

The 1571 service does work on a Sunday and I have spoken today but current queue is 20 mins + - but you can choose which music to listen to while you wait (maybe not for me)
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