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Matthew · 21-06-2009, 21:53

Had a customer phone me up saying they were loosing connection to the web sometimes when their PC booted up (only accuiring a 169 address).

It's got to a point where if I reboot the computer it connects, but I want the user to be able to go straight in and it will work for them.

It is a Win XP Pro SP3 machine. Reintalled TCP/IP and the various network clients etc, tried the WINSTOCK (think thats the name) fix, no luck. Tried with AVG installed and without it, no difference, ran all Windows Update once online, no fix.

Can someone recommend me something?

I dont want to have to format the machine if I can help it. By the way have updated all drivers etc.

21-06-2009, 21:53	#1
Matthew cf.mega poster Join Date: Jul 2003 Location: Lincolnshire Age: 35 Posts: 2,028	Limited or no Connectivity Had a customer phone me up saying they were loosing connection to the web sometimes when their PC booted up (only accuiring a 169 address). It's got to a point where if I reboot the computer it connects, but I want the user to be able to go straight in and it will work for them. It is a Win XP Pro SP3 machine. Reintalled TCP/IP and the various network clients etc, tried the WINSTOCK (think thats the name) fix, no luck. Tried with AVG installed and without it, no difference, ran all Windows Update once online, no fix. Can someone recommend me something? I dont want to have to format the machine if I can help it. By the way have updated all drivers etc. __________________ Matt